Privacy Policy

Introduction

Pragmabits ("we," "our," or "us") operates the pragmabits.com website and the Pragmabits platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Data You Provide

When you create an account or use our Service, we may collect the following personal information:

• Full name and display name
• Email address (including via Google OAuth)
• Billing information and payment details (processed securely by our payment provider, Lemon Squeezy)
• Account preferences, search criteria, and agent configurations

Usage Data Collected Automatically

We automatically collect certain information when you access or use the Service:

• Device type, operating system, and browser information
• IP address, access times, and referring URLs
• Pages viewed, features used, and interaction patterns
• Agent execution logs and alert delivery metadata

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service, including delivering AI-scored search results and alerts
• To process subscriptions, payments, and manage your account
• To send transactional emails, service updates, and respond to your inquiries
• To analyze usage patterns and improve our AI scoring algorithms and user experience
• To detect, prevent, and address fraud, abuse, and security issues
• To comply with legal obligations and enforce our Terms of Service

How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers: We share data with trusted third-party vendors who assist in operating our Service (e.g., cloud hosting, payment processing, analytics, error monitoring)
• Legal requirements: We may disclose information if required by law, regulation, or legal process
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With your consent: We may share information for other purposes with your explicit consent

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encryption at rest, secure authentication via HttpOnly cookies, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use essential cookies to maintain your session and authentication state. We also use analytics tools (such as PostHog) to understand how users interact with our Service. These tools may use cookies or similar technologies. You can control cookie preferences through your browser settings, though disabling essential cookies may affect Service functionality.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements). Anonymized usage data may be retained indefinitely for analytics purposes.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to deletion: Request deletion of your personal data (subject to legal obligations)
• Right to portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing of your data for certain purposes
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our cloud infrastructure is hosted. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Pragmabits
Email: privacy@pragmabits.com